As a responsible brand, we’ve been closely monitoring the dynamic situation of COVID-19 (more commonly known as coronavirus). First and foremost, our top priority is the health and well-being of our partners and customers.
The symptoms of COVID-19 are similar to the flu with fever, coughing, and shortness of breath. It appears to be spread through close person-to-person contact mainly. The disease is thought to spread mainly through respiratory droplets from coughing and sneezing, and it seems to spread quickly. It may also be possible to become infected by touching a contaminated surface or object and then touching one’s nose or mouth. According to Harvard Health, there is currently no evidence that COVID-19 can be transmitted from soft surfaces like fabric or garments to humans.
Although the situation remains fluid, we are taking a series of precautionary steps in response to this emerging public health impact. We have increased professional cleaning of the office. The team will continue to use a variety of techniques to ensure that each garment is thoroughly cleaned, steamed, inspected for quality, and carefully packaged so that it is safe for fittings and purchases. All garments go through an additional steaming process, which heats items to at least 220°F. According to the CDC, flu viruses are killed by heat above 167°F. Every garment is then enclosed in garments for protection and cleanliness.
Jewelry and accessories are cleaned with alcohol, and shoes and surfaces are cleaned with disinfectant after every appointment.
While scientific information is still developing, we have no reason to believe that our processes are ineffective against COVID-19.
Our customers have always been our number one priority. We will continue to monitor the data and recommendations from the CDC and WHO and update our practices as needed. Please feel free to reach out to us for any additional questions.